Patient’s Rights & Responsibilities

Rights:

  • Patients aged 16 –75 who have not seen a doctor/nurse in the previous 3 years may request a health check with a HCA.
  • Patients aged over 75 and have not seen a doctor/nurse in the previous 12 months may request a health check with a HCA.
  • Patients have the right to see their own health records subject to limitations.

Responsibilities:

  • Arrive on time for your appointments
  • Inform the practice of your intention to cancel an appointment in good time.
  • Show the courtesy to staff you would yourself, expect to receive.
  • Violent or aggressive patients may be removed from the list and referred to a specialist service.
  • All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required.