Need Help With the NHS App?
Walsall College are providing a free short course to offer more support. Please see the link below;
Walsall College Short Course
Patient Access
We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.
We would like to share the following guidance from Patient Access for your information.
We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
Domestic Abuse Support
The two updated Parent Tips:
One providing some basic information on the childhood immunisation programme, explaining how vaccines work, how they are regulated and why it is important to ensure your baby receives all the recommended immunizations.
The second provides answers to “Frequently Asked Questions” and has been written by leading national experts. It covers getting your baby immunised and what to expect, including information on things such as soothing your baby during and after vaccinations, and what to do if they are poorly on the day of their appointment.
Just to reassure you that despite the current COVID-19 pandemic, it is still recommended that your child receives their vaccines as this protects them against other serious diseases that can still cause them harm.
Parent Tips - Childhood Immunisations 1: An introduction to childhood immunisations
Parent Tips - Childhood Immunisations 2: Frequently Asked Questions
Download the NHS app Today. Order your prescriptions, Book Appointments and View Your Medical Record Online. Click the link Below
Appointments are now available at our Pelsall Branch to see the midwife on Friday mornings!
We are now encouraging people to use the A&E Symptom Checker triage tool, supporting them to decide if they need to come into A&E or not and get recommendations for treatment:
https://www.uhb.nhs.uk/ask
If you are aged 70, 78 or 79 please book in for your shingles vaccine!
If you know somebody or are aged 70, 78 or 79 please book in for your shingles vaccine! The vaccine is expected to reduce your risk of getting shingles and you only need to have it once.
IMPORTANT INFORMATION REGARDING SUSPECTED STROKE PATIENTS IN WALSALL
Removal of Stroke Services at Walsall Manor
GPs and practice staff are being reminded that there are NO Hyper Acute or Acute Stroke Services at Walsall Manor Hospital.
All suspected stroke and stroke mimic cases should be taken to New Cross Hospital, in Wolverhampton by blue light ambulance using the 999 system.
Several communication messages about this service change has been sent to practices over the past six months. As you will recall on April 11, 2018 all acute stroke services moved to New Cross, which now deals with all cases from the Walsall area.
We have sent out this reminder as a number of TIAs are still being sent to Walsall Manor Hospital – which is not a front line blue light service. These patients should have been sent to New Cross Hospital and not Walsall Manor.
Self Care and Over the Counter Medication
Please click on the link below - this will give you information you may require regarding self care and purchasing over the counter medication.
https://walsallccg.nhs.uk/tv-spotlight-for-walsall-pharmacist-and-ccg-prescribing-adviser/