Welcome to Rushall Medical Centre
Welcome to our website for the Rushall Medical Centre Practice. We have two branches, Rushall Medical Centre and Pelsall Village Centre.
We are currently accepting new patients. Click here for more information.
If you are using a Sat Nav to get to the surgery, please ensure to use the postcode ‘WS4 1LQ’ for Old Well Close. This is due to the practice postcode leading elsewhere and you may get lost.
PLEASE NOTE: DUE TO COVID-19, RUSHALL AND PELSALL BRANCH ARE OPEN FOR APPOINTMENTS ONLY. PLEASE RING US FOR ENQUIRIES.
Our E-Consult Service is only available Monday to Friday 7.30am-6.30pm.
Please use the GP hub service on 01922 501999 or 111 on weekends and bank holidays for medical assistance.
Appointments at the surgery are now being booked through our eConsult service.
For more information on eConsult and how to use it, please click here.
eConsult deletes all personal data associated with a consultation once the summary has been sent to the primary care provider. Click here for more information.
Extended Access Weekend Provision
Patients registered with a Walsall GP can benefit from the Extended GP Access Service.
NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Portland Medical Practice (Aldridge), Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.
A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:
8 am – 9 pm weekdays
10 am – 3 pm weekends
11 am – 1 pm bank holidays
Important Patient Information
Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.
We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of COVID-19, we would direct you to go to https://111.nhs.uk/ and complete the questionnaire provided.
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.
The purpose of call recording is to provide an exact record of the call which will:
- Protect the interests of both parties;
- Help improve Practice performance and best practice;
- Help protect Practice staff from abusive or nuisance calls;
- Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
- Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
- A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy
For further information please contact the surgery.
Online patient access
Please click the following link to download a form for Online Patient Access, upon completion please email the form filled out in full along with a form of photographic ID to clinicalinfo.M91019@NHS.NET. Without an appropriate form of photographic ID attached or the form is not completed in its entirety it can not be processed. If you are registering as a third party on someone elses behalf, please also complete a proxy access form.
COVID-19 Privacy Notice
Coronavirus (COVID- 19)- Help protect yourself & others from coronavirus. Find out more about the symptoms, how to prevent spread & advice for travellers. Learn more at these sites http://nhs.uk/coronavirus
Please find attached an updated Practice leaflet for your information.
Rushall Medical Centre - Practice Leaflet
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We currently have two locations, the main surgery is based in Rushall, with a branch surgery located in Pelsall. Our patients are welcome to attend at either location to access our services.
How to access additional GP appointments
Pregabalin and Gabapentin have now changed to a Control Drug Status;
Please see below poster for more information.
Pregabalin and Gabapentin CD
A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor & disabled washroom facilities are available on the ground and first floor.
Important Please Note
Walsall CCG Medicines Management Team, Practice Based Pharmacists and other NHS Pharmacy teams will be supporting GP practices to conduct medication reviews, clinical audits, medicine safety and medicines optimisation initiatives for patient care. Should you NOT wish your medical records to be used in this way please contact a member of staff at any time.
Self Care and Over the Counter Medication
If you require any further information regarding self care and over the counter medication please click on the link in the information below.
(Site updated 14/05/2021)