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* Don't forget to sign up to our Patient Participation Group today!  Just go to our 'Have your say' tab on the right hand side and click on 'Patient Participation Group'! No need to attend meetings! We will just contact you via e-mail every now and then with our newsletter or surveys!*

Please click the link below for our most recent PPG Newsletter

PPG Newsletter


Also, have you registered at the surgery to access our services online? Contact us today so you can start ordering your prescriptions, booking appointments and even access parts of your medical records - all online! No more wasting time calling the surgery and you can even use it out of surgery hours!

Please note that the surgery will be closed from 12.30 -6.30 pm on Thursday 4th April 2019.   Rushall Medical Centre (excluding the branch site at Pelsall Village Centre) will re-open for a short period of time from 6.30 - 7.00 pm.   If you need to see a doctor during these times please contact Waldoc on 01922 501999.  

Extended Access Weekend Provision

Patients registered with a Walsall GP can benefit from the Extended GP Access Service.

NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four  Hubs based at Portland Medical Practice (Aldridge) Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.

A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:

  • 8 am – 9 pm weekdays
  • 10 am – 3 pm weekends
  • 11 am – 1 pm bank holidays

Important Patient Information

Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.

We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of Covid-19, we would direct you to go to and complete the questionnaire provided.

COVID-19 Privacy Notice

Online patient access

Please click the following link to download a form for Online Patient Access, upon completion please email the form filled out in full along with a form of photographic ID to clinicalinfo.M91019@NHS.NETWithout an appropriate form of photographic ID attached or the form is not completed in its entirety it can not be processed. If you are registering as a third party on someone elses behalf, please also complete a proxy access form.


Proxy Application Form


For eConsult 'Click Here'

eConsult is now available for patients registered at Rushall Medical Centre via the NHS App. This enables NHS app users that are registered with us to send an eConsult via the NHS app which can be downloaded from the app store or Google play store.

Patients can now upload a photo during an 'I want general advice' eConsultation as well as clinically relevant condition questionnaires. For more information on how to add photos to your eConsultation watch the video tutorial by 'clicking here'.

We know that photos can be very helpful, and we are working hard to include photo uploads on other 'condition' questionnaires where it would be clinically relevant. 

Please find attached public information regarding Coronavirus.

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

Information for the public is available at

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China is currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of Rushall Medical Centre on both sites including Pelsall Village Centre and returned home also in isolation. Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitizer gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitizer gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at

Coronavirus: Public Information


Catch it Bin it Kill it

Coronavirus (COVID- 19)- Help protect yourself & others from coronavirus. Find out more about the symptoms, how to prevent spread & advice for travellers.  Learn more at these sites 

Practice Leaflet

Please find attached an updated Practice leaflet for your information.

Rushall Medical Centre - Practice Leaflet

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

We currently have two locations, the main surgery is based in Rushall, with a branch surgery located in Pelsall. Our patients are welcome to attend at either location to access our services.

 How to access additional GP appointments


Pregabalin and Gabapentin have now changed to a Control Drug Status;

Please see below poster for more information.

Pregabalin and Gabapentin CD

If you are using a Sat Nav to get to the surgery, please ensure to use the postcode ‘WS4 1LQ’ for Old Well Close. This is due to the practice postcode leading elsewhere and you may get lost.


A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor & disabled washroom facilities are available on the ground and first floor.

Important Please Note

Walsall CCG Medicines Management Team, Practice Based Pharmacists and other NHS Pharmacy teams will be supporting GP practices to conduct medication reviews, clinical audits, medicine safety and medicines optimisation initiatives for patient care.  Should you NOT wish your medical records to be used in this way please contact a member of staff at any time.   

Self Care and Over the Counter Medication

If you require any further information regarding self care and over the counter medication please click on the link in the information below.

(Site updated 01/07/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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