Welcome to Rushall Medical Centre
Welcome to our website for the Rushall Medical Centre Practice. We have two branches, Rushall Medical Centre and Pelsall Village Centre.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
If you are using a Sat Nav to get to the surgery, please ensure to use the postcode 'WS4 1LQ' for Old Well Close. A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor and disabled washroom facilities are available on the ground and first floor. For more information about our surgery and the services we provide, please view our practice leaflet below.
Rushall Medical Centre Practice Leaflet
Our E-Consult Service is only available Monday to Friday 7.30am-6.00pm.
Please use the GP hub service on 01922 501999 or 111 on weekends and bank holidays for medical assistance.
Appointments at the surgery are now being booked through our eConsult service.
For more information on eConsult and how to use it, please click here.
eConsult deletes all personal data associated with a consultation once the summary has been sent to the primary care provider. Click here for more information.
Help Us Help You
National Data Opt- Out
The National Date opt-out is a service that allows patients to opt out of their confidential patient information being use for research and planning. The data extracted will be pseudonymized (not directly identifiable) For more information about opting out please call 0300 3035678 or please visit;
To read more about our Data Protection Policy please click the link below;
GDPR Privacy Notice
Extended Access Weekend Provision
Patients registered with a Walsall GP can benefit from the Extended GP Access Service.NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Portland Medical Practice (Aldridge), Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.
A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:, 8 am – 9 pm weekdays, 10 am – 3 pm weekends and 11 am – 1 pm on bank holidays
Important Patient Information
Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.
We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of COVID-19, we would direct you to go to https://111.nhs.uk/ and complete the questionnaire provided.
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.
The purpose of call recording is to provide an exact record of the call which will:
- Protect the interests of both parties;
- Help improve Practice performance and best practice;
- Help protect Practice staff from abusive or nuisance calls;
- Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
- Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
- A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy
For further information please contact the surgery.