Welcome to Rushall Medical Centre
Welcome to our website for the Rushall Medical Centre Practice. We have two branches, Rushall Medical Centre and Pelsall Village Centre.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
If you are using a Sat Nav to get to the surgery, please ensure to use the postcode 'WS4 1LQ' for Old Well Close. A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor and disabled washroom facilities are available on the ground and first floor. For more information about our surgery and the services we provide, please view our practice leaflet below.
Rushall Medical Centre Practice Leaflet
Our E-Consult Service is only available Monday to Friday 7.30am-6.00pm.
Please use the GP hub service on 01922 501999 or 111 on weekends and bank holidays for medical assistance.
Appointments at the surgery are now being booked through our eConsult service.
For more information on eConsult and how to use it, please click here.
eConsult deletes all personal data associated with a consultation once the summary has been sent to the primary care provider. Click here for more information.
Our First Walk In Clinic is Friday 17th September 7.30-1.00pm. Our Second Walk In Clinic is Wednesday 22nd September 8.00am-18.00pm at our Rushall and Pelsall Surgeries. This is available for anyone aged over 50 and those aged 18-50 years with long term health conditions. Please note we have limited capacity at our Pelsall Surgery.
All adults can now book or walk-in for a COVID-19 vaccine. Join the millions who have already had theirs. Find a vaccine near you 💉 https://bit.ly/3jAaKpf
COVID-19 Vaccination for under 16's
Vaccinating under-16s is a specialist task that can only be done from certain sites in the area who have staff trained to provide care to children. As our practice is not currently offering this service, we've ensured that the details of all eligible 12-15-year-olds who are registered at our practice have been collated so that you can be contacted direct to arrange a COVID-19 vaccination. You don't need to do anything for now, and your nearest children's vaccination service will be in touch to arrange an appointment with you soon.
For a NHS Covid Pass Letter or to download the NHS app for a digital copy please click the link below.
Long COVID (experiencing long term effects beyond the initial illness) can happen to anyone who has had COVID-19, even if the illness was mild, or they had no symptoms🙅 A useful guide has been compiled below to offer you help and guidance✍️: https://www.longcovid.org/resources/patients
Help Us Help You
National Data Opt- Out
The National Date opt-out is a service that allows patients to opt out of their confidential patient information being use for research and planning. The data extracted will be pseudonymized (not directly identifiable) For more information about opting out please call 0300 3035678 or please visit;
To read more about our Data Protection Policy please click the link below;
GDPR Privacy Notice
The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data. Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September. However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data. NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-
- Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
- NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
- The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.
This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed. Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP. We will update you when we know more about the NHSD plans to change how you can control who has access to your data.
Extended Access Weekend Provision
Patients registered with a Walsall GP can benefit from the Extended GP Access Service.NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Portland Medical Practice (Aldridge), Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.
A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:, 8 am – 9 pm weekdays, 10 am – 3 pm weekends and 11 am – 1 pm on bank holidays
Important Patient Information
Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.
We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of COVID-19, we would direct you to go to https://111.nhs.uk/ and complete the questionnaire provided.
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.
The purpose of call recording is to provide an exact record of the call which will:
- Protect the interests of both parties;
- Help improve Practice performance and best practice;
- Help protect Practice staff from abusive or nuisance calls;
- Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
- Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
- A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy
For further information please contact the surgery.