PLEASE REMEMBER TO WEAR YOUR FACE MASK OR FACE COVERING WHEN YOU COME TO THE SURGERY. IF YOU FAIL TO BRING A MASK WE MAY HAVE TO RE-BOOK YOUR APPOINTMENT.
Appointments at the surgery are now being booked through our eConsult service.
For more information on eConsult and how to use it, please click here.
eConsult deletes all personal data associated with a consultation once the summary has been sent to the primary care provider. Click here for more information.
WE ARE STILL TAKING BOOKINGS FOR FLU VACCINATIONS, PLEASE CALL US TO ARRANGE A TIME.
Welcome to Rushall Medical Centre
Welcome to our website for the Rushall Medical Centre Practice. We have two branches, Rushall Medical Centre and Pelsall Village Centre.
We are currently accepting new patients. Click here for more information.
PLEASE NOTE: DUE TO COVID-19, RUSHALL AND PELSALL BRANCH ARE OPEN FOR APPOINTMENTS ONLY. PLEASE RING US FOR ENQUIRIES.
Extended Access Weekend Provision
Patients registered with a Walsall GP can benefit from the Extended GP Access Service.
NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Portland Medical Practice (Aldridge), Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.
A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:
8 am – 9 pm weekdays
10 am – 3 pm weekends
11 am – 1 pm bank holidays
Important Patient Information
Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.
We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of COVID-19, we would direct you to go to https://111.nhs.uk/ and complete the questionnaire provided.
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.
The purpose of call recording is to provide an exact record of the call which will:
- Protect the interests of both parties;
- Help improve Practice performance and best practice;
- Help protect Practice staff from abusive or nuisance calls;
- Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
- Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
- A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy
For further information please contact the surgery.
Online patient access
Please click the following link to download a form for Online Patient Access, upon completion please email the form filled out in full along with a form of photographic ID to clinicalinfo.M91019@NHS.NET. Without an appropriate form of photographic ID attached or the form is not completed in its entirety it can not be processed. If you are registering as a third party on someone elses behalf, please also complete a proxy access form.
Please find attached public information regarding Coronavirus.
The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China is currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of Rushall Medical Centre on both sites including Pelsall Village Centre and returned home also in isolation. Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitizer gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitizer gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
COVID-19 Privacy Notice
Coronavirus (COVID- 19)- Help protect yourself & others from coronavirus. Find out more about the symptoms, how to prevent spread & advice for travellers. Learn more at these sites http://nhs.uk/coronavirus
Please find attached an updated Practice leaflet for your information.
Rushall Medical Centre - Practice Leaflet
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We currently have two locations, the main surgery is based in Rushall, with a branch surgery located in Pelsall. Our patients are welcome to attend at either location to access our services.
How to access additional GP appointments
Pregabalin and Gabapentin have now changed to a Control Drug Status;
Please see below poster for more information.
Pregabalin and Gabapentin CD
If you are using a Sat Nav to get to the surgery, please ensure to use the postcode ‘WS4 1LQ’ for Old Well Close. This is due to the practice postcode leading elsewhere and you may get lost.
A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor & disabled washroom facilities are available on the ground and first floor.
Important Please Note
Walsall CCG Medicines Management Team, Practice Based Pharmacists and other NHS Pharmacy teams will be supporting GP practices to conduct medication reviews, clinical audits, medicine safety and medicines optimisation initiatives for patient care. Should you NOT wish your medical records to be used in this way please contact a member of staff at any time.
Self Care and Over the Counter Medication
If you require any further information regarding self care and over the counter medication please click on the link in the information below.
(Site updated 30/11/2020)