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Noticeboard

* Don't forget to sign up to our Patient Participation Group today!  Just go to our 'Have your say' tab on the right hand side and click on 'Patient Participation Group'! No need to attend meetings! We will just contact you via e-mail every now and then with our newsletter or surveys!*

Please click the link below for our most recent PPG Newsletter

PPG Newsletter

 


Also, have you registered at the surgery to access our services online? Contact us today so you can start ordering your prescriptions, booking appointments and even access parts of your medical records - all online! No more wasting time calling the surgery and you can even use it out of surgery hours!

Please note that the surgery will be closed from 12.30 -6.30 pm on Thursday 4th April 2019.   Rushall Medical Centre (excluding the branch site at Pelsall Village Centre) will re-open for a short period of time from 6.30 - 7.00 pm.   If you need to see a doctor during these times please contact Waldoc on 01922 501999.  

Practice Management

Practice Managers 

The practice managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice managers supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Victoria Arbenz (f)

Victoria Arbenz

Assistant Practice Manager

Assisting the Practice Managers and providing support to Clinical and Administrative staff.

Jacqueline King (f)

Jackie King

Administration

 

 Sara 

 Caroline

 Jack

Reception

Katie (Team Leader)

Moira (Senior Receptionist

Amy 

Lynn

Caroline

Lisa

Rachel

Chloe

Charlotte J

Charlotte G

Helena

Claire

Rebecca

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Karolyn

Helen L

Helen P

 
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