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Noticeboard

* Don't forget to sign up to our Patient Participation Group today!  Just go to our 'Have your say' tab on the right hand side and click on 'Patient Participation Group'! No need to attend meetings! We will just contact you via e-mail every now and then with our newsletter or surveys!*

Please click the link below for our most recent PPG Newsletter

PPG Newsletter

 


Also, have you registered at the surgery to access our services online? Contact us today so you can start ordering your prescriptions, booking appointments and even access parts of your medical records - all online! No more wasting time calling the surgery and you can even use it out of surgery hours!

Please note that the surgery will be closed from 12.30 -6.30 pm on Thursday 4th April 2019.   Rushall Medical Centre (excluding the branch site at Pelsall Village Centre) will re-open for a short period of time from 6.30 - 7.00 pm.   If you need to see a doctor during these times please contact Waldoc on 01922 501999.  

Patient’s Rights & Responsibilities

Rights:

  • smiling_patientPatients aged 16 –75 who have not seen a doctor/nurse in the previous 3 years may request a health check with a HCA.
  • Patients aged over 75 and have not seen a doctor/nurse in the previous 12 months may request a health check with a HCA.
  • Patients have the right to see their own health records subject to limitations.

Responsibilities:

  • Arrive on time for your appointments
  • Inform the practice of your intention to cancel an appointment in good time.
  • Show the courtesy to staff you would yourself, expect to receive.

 

  • Violent or aggressive patients may be removed from the list and referred to a specialist service. 

 

  • All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required.


 
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